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Contact Wanderlust Adventures

You can contact us by phone, fax, mail or email. Here’s all the info you need to get in touch with us!

Phone
International: +1-905-783-3384
Local: 905-783-3384

Fax
International: +1-905-846-3384
Local: 905-846-3384

Email
Click HERE to send us a message

Mailing & Physical Address
Wanderlust Adventures Inc
36 Cloverlawn Street
Brampton, Ontario L7A 3X5
Canada

Business hours: Monday to Friday, 9am to 5pm Eastern Standard Time

Associate Office
Tourcan Vacations Inc
5799 Yonge Street, Suite 1001,
Toronto,
Ontario M2M 3V3
Canada
Tel: 416.391.0334 / Toll Free: 1.800.263.2995

Send Us a Message

Please use this form to send us a comment or query.


    How did you heard about us?*

    Wanderlust Ambassadors – Referral Program

    Sharing your love of travel with us has never been so rewarding

    With Wanderlust Ambassador Referral Program, earn rewards for referring your friends! Our business thrives on satisfied travellers who keep coming back for more. Our frequent travelers have always been our biggest marketing people who are ever more enthusiastic about telling their friends about us, and we like to say a big “thank you” for spreading the word.

    When referring friends who are first-time Wanderlust travelers, our past guests will receive anywhere from $100 up to $1400 cash or credit that can be used toward future trips. To refer a friend, just fill out the form below with your friend’s information and submit today. It’s that easy.

    Click here for the Terms & Conditions

    Number of travellers referred

    Rewards in CAD$

    You earn with each new referral*

    Total reward value in CAD$

    5

    $200 cash or credit towards a trip

    $1000

    4

    $200 cash or credit towards a trip

    $800

    3

    $150 cash or credit towards a trip

    $450

    2

    $100 cash or credit towards a trip

    $200

    1

    $100 cash or credit towards a trip

    $100

    *Please note: Wanderlust Ambassador Rewards can only be earned for referring first-time Wanderlust Travelers. A first-time Wanderlust Traveler means is a person who has never traveled with Wanderlust Adventures and does not have a current trip departure reserved with us.


    Fields with an asterisk (*) are required but any and all information provided will be useful and appreciated.

    Your Information

    Privacy Policy Statement

    This is the official website of Wanderlust Adventures Inc.

    Mailing & Physical Address
    Wanderlust Adventures Inc
    36 Cloverlawn Street
    Brampton, Ontario
    Canada
    L7A 3X5

    We can be reached via email at info@wanderlustadventures.ca or by telephone at 905-783-3384

    Your Information
    At all times, we respect the privacy of our clients and the privacy of their personal information. All information collected by Wanderlust Adventures is governed by our own trading terms & conditions and its legal obligations as stipulated by the Travel Industry Council of Ontario (TICO), the governing body for the travel industry in the province of Ontario. Although we own the data storage, databases, and the wanderlustadventures.ca website, you retain all rights to your information.

    What We Collect from You
    Web – We primarily collect volunteered information through the use of web forms. When you request a catalog, we ask for the following information: your name, contact information, email address, mailing address, travel history, and referral source and so on. Users of wanderlustadventures.ca also have the option to provide more information regarding their interest in Wanderlust Adventures, its programs and our partner entities and companies. When requesting to join the e-newsletter mailing list, we also collect your name and email address. Through the use of third-party partners, Wanderlust may also collect and analyze certain visitors’ aggregate information regarding the use of its site and the services available therein. Information collected may include but is not limited to website traffic volume, frequency of visits, type and time of transactions, type of browsers, type of operating system, page visits, website referral data, cookie data, and live chat transcripts.

    Email – We collect the email addresses and certain personally identifiable pieces of information of those who communicate with NHA via email.

    Trip Booking Forms & Other – Once travel arrangements are booked, clients will be given the opportunity to submit their required personal information via our Trip booking forms. Although different information is required for different destinations, Trip Booking Forms can ask for the following: payment information, emergency contact information, proof of medical evacuation insurance, past medical history, current medications, physical limitations, dietary preferences, passport information, arrival information, departure information, and a Release of Claims.

    Use of Information
    We may use personal information to provide the services you’ve requested, including services that display customized Trip Forms. We may also use personal information for auditing, research and analysis to operate and improve Wanderlust Adventures trips. We may use third parties to assist us in processing your personal information, and we require that such third parties comply with our Privacy Policy and any appropriate confidentiality and security measures.

    The information we collect is not shared with or sold to other organizations for commercial purposes, except to provide the services you’ve requested, when we have your permission, or under the following circumstances:

    If it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms and Conditions, or as otherwise required by law.

    If Wanderlust Adventures is acquired or merged with another company. In this event, Wanderlust Adventures will notify you before information about you is transferred and becomes subject to a different privacy policy.

    If Wanderlust partakes in cross-company marketing. In this event, Wanderlust can share select data with reputable partner companies for the sole purpose of marketing to those clients who have agreed to receive non-Wanderlust marketing. This data is limited to: your name, mailing address, and email address.

    Cookies and JavaScript
    Both Cookies and JavaScript are required to use the secure areas of wanderlustadventures.ca. We use Cookies and JavaScript to assist in delivering services and providing a positive and personalized user experience. Our persistent and session cookies are used to identify unique visitors to our site and to provide you with easy access to your data. If you have your Internet browser set to reject cookies or to disable JavaScript, your usage of the secure areas of wanderlustadventures.ca will likely be interrupted.

    Security
    Wanderlust Adventures has implemented processes intended to protect user information and maintain security of data. We have attempted to protect Wanderlust’s servers by locating them in areas with security procedures, using firewalls and implementing other generally available security technologies. When we receive or transfer certain types of sensitive information such as financial, passport, or health information, we redirect Wanderlustadventures.ca visitors to a secure server using an encrypted secure socket layer certificate and HTTPS connection.

    Accessing and Updating Personal Information
    When you use the Wanderlust Adventures website, we make good-faith efforts to provide you with access to your personal information and either correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. You my update your information by contacting us by phone, email, or mail. We may decline to process requests that are unreasonably impractical such as requests concerning information residing on backup drives for which access is not otherwise required.

    If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, emailing us at the above address, or writing to us at the above address. Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations.

    Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us an email at the above address, calling us at the above telephone number, or writing to us at the above address. Persons who supply us with their telephone numbers online may receive telephone contact from other reputable companies. You can, however, have your name put on our do-not-share list by emailing us at the above address, calling us at the above telephone number, or writing to us at the above address. Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations.

    Persons who supply us with their email address online may receive email contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such emails, please let us know by sending us an email at the above address, calling us at the above telephone number, writing to us at the above address. Persons who supply us with their emails online may receive emails from other reputable companies. You can, however, have your name put on our do-not-share list by sending us an email at the above address, calling us at the above telephone number, or writing to us at the above address. If you wish to opt out of our email marketing, you will be given the choice to opt out at the bottom of each email. Please provide us with your name and email address. We will be sure your name is removed from the list we share with other organizations.

    With respect to Ad Servers
    We do not partner with nor have special relationships with any ad server companies.

    Changes to this Privacy Policy
    Wanderlust Adventures will periodically update this policy. We will notify you about significant changes in the way we treat personal information by posting a notice on the Wanderlustadventures.ca website and possibly by sending a notice to the primary email address on file. We do not intend to reduce your rights under this policy without your explicit consent, and we expect that such changes will be minor.

    Those concerned with how private information is used by Wanderlust Adventures should contact us with any questions at the phone number, email address or the physical address provided above.